Before you request a return, please remember to take a moment to review our terms and conditions below.
Refund requests are accepted only for orders that have been returned to our warehouse due to an incorrect or incomplete address.
To Return Your Order, please send us an email at support@buycannabisseeds.net, with the following information:
- Your order number.
- Your email address.
- Details about the payment method you’d like us to use for the refund.
Our friendly team will review your request and respond within the next business day with the resolution and return instructions.
Terms and Conditions:
-Refund requests are accepted only for orders that have been returned to our warehouse due to an incorrect or incomplete address.
-Please note that payment transaction fees aren’t covered by Global Green Genetics.
-Shipping costs: Are the customer’s responsibility and are non-refundable.
-A 15$ fee will be deducted from the order´s amount representing the order handling expense.
-Your refund will go through using the same payment method you used for the purchase. If you paid via wire transfer or another method, please share the needed details for us to process your refund.
Thank you for being part of the Global Green Genetics community! We’re here to support your growing journey.